Discover the Breastfeedélité program | You&Milk
Hello, you are now part of the great faMILKy!
You are at HOME here, make yourself comfortable, we’re going to explain everything to you…
Thanks to your orders, you can enjoy our Breastfeedélité program.
A program designed to thank you and reward you for your loyalty and the love you have for your favorite breastfeeding brand 💛
This program is here to strengthen the bond between us, to show you how much you matter and how much we care about spoiling you!
How does it work?
To climb the ranks 🙌 😍
€1 spent = 1 point*
It’s as easy as pie 😊 👋🏼!
A program built on 4
levels and rewards
Refer your best friends and family!
100 points awarded to the referrer
€7 awarded to the referee
Who can benefit from the program?
To confirm your registration for the Breastfeedélité program, here are the tasks to complete in a few steps (don’t worry, it’s suuuuper easy and quick)
🌈 Be a member of the You&Milk site nursing clothes
🌈 Subscribe to the Newslait’her
🌈 Give milk with ❤️
🌈 Celebrate your Family and your Love every day
🌈 Share your breastfeeding journey with us, we love reading and connecting with you, our beloved community
To become a sponsor (godfather or godmother) of our awesome referral program, you need to...
☀️ Be a member of the You&Milk site
☀️ Have already placed an order
☀️ Send the referral link to someone who doesn’t yet have a You&Milk account
Pssst: the more points you accumulate, the more access you’ll have to exclusive offers and discounts on your next orders…
Rewards and Benefits
Our Breastfeedélité program is very easy to understand! It consists of 4 levels
To see the details of the rewards by tier, it's very simple, refer to this table:
Psst, little tip 🤫 to earn even more points and treat yourself on the Milk Shop:
Save your birthday
and receive 100 points! 🥳
Leave a review and earn 20 points!
Refer your best friends and family!
100 points awarded to the referrer
€7 awarded to the referee
Discover the other benefits of our Breastfeedélité program:
And... This is just the beginning! 😍
Frequently Asked Questions: Loyalty Program
A / How to create a You&Milk account?
If you are not yet a member, we invite you to create an account right here
On computer: A gift-shaped icon at the bottom right allows you to create an account or log in.
On mobile: The "gift" icon is also located at the bottom right of the screen.
B / Where can I see my points?
If you already have a You&Milk account, simply log in and convert your earned points into credit to spend on the Milk Shop on the site.
These points will be visible via the panel/pop-up at the bottom of your screen
Q/ How to use points?
At the bottom of your screen, there is a 🎁 icon that allows you to open the loyalty program panel/pop-up.
You will see various information there, including the rewards available to you and the number of points you currently have 👀
"How to redeem points"
Select the reward you want to get, and you will then receive a discount code by email and on the same panel/pop-up.
At the time of purchase, just before entering your personal information to confirm your order, enter the code in the "Enter a promo code" field.
⚠️ Don’t forget to click “Apply” so the discount is applied to your cart 🤓.
D / Is there an expiration date for my points or my purchase credits?
Your points and your purchase credit are valid for one year ⏰
E / What happens if I get a refund?
In the event of a partial or full refund of your order, the points earned from this purchase will also be canceled.
F / How can I enter my birthday?
Do you have a promo code or a You&Milk e-gift card and don’t know where to enter it? Follow the guide! 🧭
To place an order with a gift card, simply enter the code in the field labeled “discount code or gift card” at the cart/checkout step. 🛒Choose the items you want and add them to your shopping cart. When you’re done, you can go to your shopping cart and proceed to checkout. Verify that all information is correct before confirming your purchase and payment.
G / I provided my birthday date, but I haven't received my points. Is that normal?
When you enter your birthday, you will not receive your “Happy Birthday 🎂” points immediately.
In fact, you will receive your points on your birthday! 🎁 🥳 Simple, basic, right? 🤓
⚠️ You should also know that the system will not generate your points if the date entered is within the next 30 days.
H / I entered the wrong birthday, can I change it?
It is absolutely possible to change the birthday date 🙈
⚠️ For your information, you receive your birthday points on your birthday... We told you it was simple! 🎁🥳
I / I already have a You&Milk account with which I placed all my previous orders, are my points lost?
Don’t worry about that, faMILKy has thought of everything! 🤗
At the launch of the Breastfeedélité program, everyone with a You&MIlk account who placed an order in the last 365 days (from 07/06/2021) received points retroactively 🤩!
I / I placed two orders with you using two different email addresses. Is it possible to merge these accounts?
It is not possible to merge accounts because email addresses allow our provider Smile to identify members of the loyalty program.
However, we invite you to contact us at hello@youandmilk.com, so that we can transfer points from one account to another!
K / I received a gift card and exchanged my points for a store credit. Can I combine them on the same order?
Unfortunately, it is not possible to combine different promo codes on the same order.
L / I created my You&Milk/Breastfeedélité account but I don’t see the points earned. Why?
This is normal browser behavior; your account display is still cached on your computer/phone. You have two options:
- clear your browser cache,
- log in using a new private browsing tab
That's it! You will be able to see your earned points :)
Frequently Asked Questions: Referral Program
A / How does the referral program work? 🤝❤️
The process is simple, it happens in 4 steps 🤓
Step 1
From the “Breastfeedélité” panel/popup (at the bottom right of the screen), the godmother (or godfather 😍) gets their unique referral link and then sends it to their future godchild(ren) via Facebook, Twitter, or email
Step 2
The godchild receives a referral email inviting them to enter their email address in the Referral section of the You&Milk website 💌
Step 3
The godchild then receives their personal code which they will enter during their future order in the “Enter a promo code” field at the cart step 🛒
Step 4
The godmother/godfather then receives their points credit 🎰 corresponding to the validation of their godchild’s first order
And there you go! 2 new happy people 🤗😍
B / How to become a You&Milk godmother or godfather?
It's very simple, you just need to have a You&Milk account and share the link available in the “Breastfeedélité” panel/pop-up with your family or friends who don't have a You&Milk account yet! 🤗
C / Who can I sponsor?
You can refer your friends, family, or anyone who doesn’t yet have a You&Milk account with us! 😍
D / How many godchildren can I sponsor?
As many as you want! There is no limit to the number of godchildren you can have!
Give milk with love generously to your loved ones 🥰
Q / I am a godmother or godfather, when will I receive my reward?
The reward will be sent to you once your loved one's order has been placed! 🎁
F / I am a godchild and want to use the code given by my sponsor, what should I do?
At the time of purchase, just before entering your personal information to confirm your order, enter the code in the "Enter a promo code" field.
faMILKy answers (almost 😁) all your questions from Monday to Friday by email at hello@youandmilk.com!