Frequently Asked Questions

If you are looking for a size guide specific to a product, you can find it in the product description but also in the photos.

You can also find all our size guides on the size guide page visible in the footer.

Need help choosing your clothing size? We recommend first referring to our size guides, but for more precision…

Please note that our nursing clothes naturally run quite large, so please take your usual size.

Special case:

• The Vis.Chill blouse runs quite large, meaning if I usually buy an M, I will need to take an S.
• The Mama to be pregnancy top and the Breastfeed'jean shirt, unlike the Vis.Chill, run quite small, so don't hesitate to size up.

Our clothes can be worn before, during, or after breastfeeding. Still, be sure to size up one size for better comfort. 🤰

For your baby bump, we recommend looser pieces like t-shirts, sweaters, or sweatshirts (other models have more fitted cuts, and are therefore less suitable for pregnancy).

It depends on the product, but you can sign up via the “Notify me when available” button 🚨 to be alerted when it is restocked! We will send you an email 💌 as soon as we have it back in stock!

Yes, provided that the order has not already been prepared and shipped.

You can make this request at the following address: hello@youandmilk.com.

This applies if you want the same product but in a different size (example: 3-month bodysuit becomes 6-month bodysuit) or a different color (example: the Breastfeeling biscuit t-shirt becomes a Breastfeeling gray t-shirt)

Provided that the order has not already been shipped, you can write to us at the address hello@youandmilk.com to send us the new delivery address.

This applies if you have moved or if you have given the wrong address or number.

Did you place your order too quickly and forget an item?

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• Situation 1: You placed a second order and want to cancel the first one? To do this, please contact customer service so they can refund you and cancel the first order.

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• Situation 2: You placed a second order including the forgotten item and want us to combine your two orders into one? To do this, please contact customer service so we can refund one of the two shipping fees.

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In both cases, do not hesitate to write to us so we can find a solution together! 🤗

We are a brand with strong ecological values 🌍 that we uphold daily. Even on our small scale, we want to minimize the carbon footprint generated by multiple order shipments. Only one single shipment will therefore be made. 🌱

When placing an order, you receive a confirmation email to inform you that your order has been successfully processed, then when we add a tracking number to your order, you receive a shipping confirmation email.

If you have not received the shipping confirmation email, it means that it has not yet been processed or sent.

If in doubt, you have the option to contact customer service at the address: hello@youandmilk.com.

If you haven't received a confirmation email, please check your spam folder. If it's not there, you can contact us at hello@youandmilk.com.

We understand your eagerness to start, or continue, your breastfeeding journey with You&Milk, and we are doing everything possible to prepare your order with love ❤️

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Here are the different scenarios for your order:

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• Your order is being prepared
  - We have all the items in stock and your order can be shipped within the day 🚚
  - We do not have all the items in stock and are waiting to have the entire order before sending it to you, in order to limit the carbon impact 🌱

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• Your order has been shipped and is on its way to you!
  If you wish to receive the tracking number to see the progress of your package, it is absolutely possible!
  At the time of processing your order, a shipping confirmation email will be sent to you with this information. Otherwise, please do not hesitate to write to us with your order number so that we can provide you with the tracking number and link.

Thank you for your understanding.

We recommend checking your mailbox 📫

In case of absence at the time of delivery, the chosen delivery service should have left a delivery notice. You then have two options available to you 

• Contact the chosen delivery service to set a new delivery date.
• Pick up your package at the chosen pickup point.

You want to please your loved ones with a You&Milk e-gift card 🤗, but you don't know how it works? It's very simple!

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The You&Milk e-gift card comes in several amounts, to give or to treat yourself, so it's a tailor-made attention 🎁😍

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After your purchase, you will receive your e-gift card by e-mail 💌, which contains a unique code to enter at the time of the future purchase. Note, this code is valid for 1 year from the date of purchase. 🗓️

The use of the gift card is unlimited up to the available credit.

💡 To place an order with a gift card, simply enter the code in the area labeled “ discount code or gift card ” at the cart / payment step. 🛒

The You&Milk gift card is valid for 1 year from the date of purchase 📆

The You&Milk e-gift card is automatically sent to you by email 💌

Otherwise, please contact us at the following address: hello@youandmilk.com so that we send it back to you.

Do you have a promo code or a You&Milk e-gift card and don't know where to enter it? Follow the guide! 🧭

To place an order with a gift card, simply enter the code in the area labeled “ discount code or gift card” at the cart / checkout step. 🛒

The information is listed on the product sheet, but for the majority of our clothes, we recommend a machine wash at 30° inside out.

⚠️ Warning if we advise you this, it is not without reason! Indeed, it should be known that exceeding this temperature can weaken the fabric and thus make it less durable.

It all depends on whether all the ordered items are in stock. If that is the case, we will send it to you as soon as possible (maybe even the same day :)).

Otherwise, we will wait to have all the items to send you your entire order, in order to reduce the carbon footprint and facilitate shipping. 🌱

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It also depends on the chosen delivery method and your place of residence (it will take longer if you live abroad rather than in France) 🛫

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Attention: If you wish to receive the items in stock before those on pre-order, we invite you to place two separate orders. If despite everything, you are eager to receive your product already in stock, you can contact us and we will send your order after you have paid your additional fees. This shipment will be charged 4.50 euros (shipment made to a pickup point only for France and Belgium).

For other countries, the rate will be defined according to the model concerned.

For any order outside the European Union, customs fees may be applied (sorry, on this, it is not us who decide 😕).

In the event that your package was damaged during transport, do not hesitate to write to us attaching photos so that we can find a solution together! 📷

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If you are still within the 14-day period after receiving your package, it is possible to make an exchange for a new item. We invite you to discover the return process just in the "Exchange & Return" tab.

Yes, it is possible to have delivery worldwide! 🌍

The delivery methods offered are:

• Standard delivery
• International delivery
• Delivery to pickup points: Chronopost / Shop2Shop or CpourToi
• Free delivery to pickup points from €150 in Metropolitan France and Belgium ​

Note: Currently, only France and Belgium have the option to choose delivery to a pickup point

⚠️ In the case of delivery to a pickup point: Shop2Shop / CpourToi, the choice of pickup point is made at a later stage by our partner Boxtal, who will send you an automatic and unique email allowing you to choose the desired pickup point. Do not delete this email, as we cannot resend it to you

When placing an order, you enter the destination country and just below you can see the different shipping methods we offer depending on the place of residence 🏡. The cost will be displayed next to it, but also in the cart.

Delivery to a pickup point is free for purchases of €150 or more in Metropolitan France and Belgium!

For this, you must select the option “Choix3-Point Relais-Chronopost-Shop2Shop.”

This option is offered to you if you live in Metropolitan France or Belgium.

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As soon as your cart reaches or exceeds €150, shipping fees will be free. Otherwise, we will base the fees on the rates for delivery to a pickup point (Shop2Shop / Chronopost).

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⚠️ In the case of delivery to a pickup point: Shop2Shop / CpourToi, the choice of the pickup point is made at a later stage by our partner Boxtal, who will send you an automatic and unique email allowing you to choose the desired pickup point. Do not delete this email, as we cannot resend it to you.

It is entirely possible to distinguish the shipping address from the billing address.

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This is done at the time of placing the order.


The first step is "Shipping Details," please enter the address and information of your loved one; then at the "Payment" step, uncheck the box "Billing address: Same as shipping address" and enter your personal details.

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Thus, we can send your order directly to the person with a little note addressed to them personally! 💌

It all depends on the restock date of the product. This is mentioned on the product page in question. After this date, you will receive the product as soon as possible.

Don’t worry, you haven’t missed a step when placing your order.


When we print the label for your package, you will receive an email from our partner Boxtal to choose the desired pickup point.

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The choice of the pickup point is made at a later stage by our partner Boxtal, who will send you a unique automatic email allowing you to choose the desired pickup point.

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Do not delete this email, as we are unable to resend it to you.

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⚠️ Following this choice, it will no longer be possible to modify it, so be very careful not to make a mistake.

After choosing a relay parcel delivery (Chronopost / Shop2Shop or CpourToi), our partner Boxtal will send you an email to ask for the desired relay point.

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⚠️ Following this choice, it will no longer be possible to change it, so be very careful not to make a mistake.

In the event that Boxtal encounters a technical problem and does not allow you to choose your relay point, please contact us with your order number so that we can inform them of this problem.

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We can try to find an alternative solution together, but we are in no way responsible for their platform, and can do nothing else except wait for their response.

The available payment methods are:

• Bank card: Mastercard, Visa, Bancontact, EPS, Giropay
• Paypal

Yes, because we use the Stripe tool which allows us to secure online purchases.

Do you want to pay for your order in several installments? This is entirely possible with Paypal's 4 times no-fee module!

This feature will be offered to you provided that you are eligible for this payment method.

If you wish to proceed with an exchange, you have a maximum of 14 days after receiving your order to return it in condition (clothes not worn, with the tag attached, clothes not washed and not stained).

Otherwise, no exchange or refund can be made.

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We invite you to write to us at hello@youandmilk.com to inform us that a return will be sent to us. Feel free to also share your feedback with us, it will greatly help us in designing our future capsule collections.



Following your email, we will communicate the next steps, including the address to which to send your return.

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Example 1: You chose the wrong size and want to return the product for a smaller or larger size than the one chosen.

Example 2: You chose the wrong sizes and ultimately want to be refunded for your order.

Please return the package by placing inside it a sheet on which you have written the order number and the desired size(s) if it is an exchange.



Return costs are the responsibility of the customer.
You&Milk will cover the reshipping costs of the new shipment, containing the exchanged clothes (new size for example)

Thank you for your interest in our brand 🙏
Please write us an email (hello@youandmilk.com) or use our contact form with the subject of the partnership. We will respond to you as soon as possible.

Do you want to see our products in person? Contact us at hello@youandmilk.com mentioning the city or region where you live. We will then check if one of our physical retailers is near you!

Do you want to find us in your favorite store? Feel free to send us the name or names of these stores, we will contact them with pleasure!

It is absolutely possible! Just contact us via the contact form or our email address hello@youandmilk.com

Write to us at hello@youandmilk.com, we will send you a link to our photo library and a password to use on the relevant page. You will find compressed folders to download containing photos of our products, descriptions, and their size guide.

⚠️If you wish to use these photos in your various communications, please mention the author and make no modifications to respect their work.

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Thanks to your orders, you can enjoy our Breastfeedélité program! ✨


A program designed to thank you and reward you for your loyalty and the love you have for You&Milk, your favorite breastfeeding brand 💛


He is here to strengthen the bond that unites us, to show you how much you mean to us and how much we care about spoiling you! 🥰

To benefit from Breastfeedélité, you must be:


🌈 Member of the site

🌈 Signed up for the Newslait’her

🌈 Give milk with ❤️

🌈 Celebrate your Family and your Love every day

🌈 Share your breastfeeding journey with us, we love reading and interacting with you, our beloved community


If you are not yet a member, we invite you to create an account right here!

If you already have a You&Milk account, just log in and convert your earned points into credit to spend on the Shop Milk of the site.

It's very simple! 🤗

We offer different ways to accumulate points in the Breastfeedélité You&Milk program.

• For every euro spent, you earn 1 point*. 🛍️
• Enter your birthday, then on your birthday, receive 100 points! 🎂

Also know that your points have a limited duration / expiration date of one year ⏰

* excluding taxes, shipping fees and discount

At the bottom of your screen, there is an icon that allows you to open the loyalty program panel.

You will see different information there, including the rewards available to you with the amount of points you currently have 👀

Select the reward you want to receive, you will then get a discount code by email and on this same panel.

At the time of purchase, just before entering your personal information to confirm your order, enter the code in the "Enter a promo code" field.

⚠️ Don't forget to click "Apply" for the discount to be applied / activated on your cart 🤓.

I created my You&Milk/Breastfeedélité account but I don't see the points earned. Why?

This is normal browser behavior; your account display is still cached on your computer/phone. You have two options: 

• clear your browser cache, 
• log in on a new tab in private browsing

You're all set! You will be able to see the points you've earned :)

Do not worry about that, the faMILKy has thought of everything! 🤗

At the launch of the Breastfeedélité program, everyone with a You&MIlk account who placed an order in the last 365 days (from 07/06/2021) received points retroactively 🤩!

We invite you to contact the faMILKy at the address hello@youandmilk.com, so that we can assign/give you the points you deserve!

All that's left is for you to create an account!

It is not possible to merge an account, as email addresses allow our provider Smile to identify members of the loyalty program.

However, we invite you to contact us at the address hello@youandmilk.com, so that we can transfer points from one account to another!

Unfortunately, it is not possible to combine different promo codes on the same order.

Your points as well as your purchase credit have a limited duration of one year ⏰

When entering your birthday, you will not receive your “Happy Birthday 🎂” points immediately.

Indeed, you will receive your points on your birthday! 🎁 🥳 Simple, basic, right? 🤓

⚠️ You should also know that the system will not generate your points if the date entered is within the next 30 days.

At the bottom of your screen, there is an icon that allows you to open the loyalty program panel.

You will find different information there, including how to earn points. Click on the Birthday reward and enter your date of birth. 🎂

⚠️ For your information, you receive your points related to your birthday on your birthday... We told you it was simple! 🎁🥳

It is absolutely possible to change the birthday date 🙈


⚠️ For your information, you receive your points related to your birthday on your birthday... We told you it was simple! 🎁🥳

In the event of a partial or full refund of your order, the points earned through this purchase will also be canceled.

The principle is simple, it happens in 4 steps 🤓


Step 1
From the “Breastfeedélité” panel / popup (bottom right of the screen) the godmother (or godfather 😍) retrieves their unique referral link then sends it to their future godchild(ren) via Facebook, Twitter, or email

Step 2
The godchild receives a referral email inviting them to enter their email address in the You&Milk Referral section 💌

Step 3
The godchild then receives their personal code which they will enter during their future order in the "Enter a promo code" field at the cart step 🛒

Step 4
The Godmother / Godfather then receives their point credit 🎰 corresponding to the validation of their godchild's first order


And there you go! 2 new happy people 🤗😍

It's very simple, you just need to have a You&Milk account and share the link available in the "Breastfeedélité" panel/pop-up with your family or friends who do not yet have a You&Milk account! 🤗

You can sponsor your friends, your family, or anyone who does not yet have a You&Milk account with us! 😍

As many as you want! There is no limit to the number of godchildren you can have!

Give milk with love without moderation to your loved ones 🥰

The reward will be sent to you once your loved one's order has been placed! 🎁

At the time of purchase, just before entering your personal information to validate your order, enter the code in the "Enter a promo code" field.